-TOAPING Korean E-library-

These terms and conditions apply from the time you sign up as a member of the ‘TOAPING’ website operated by PCNC Co., Ltd., so please be sure to read them carefully before signing up for the ‘TOAPING’ website and using the service.

Article 1 Purpose
These Terms and Conditions are intended to clearly regulate all matters related to the online Internet service ‘TOAPING’ (hereinafter referred to as the ‘Service’) operated by PCNC Co., Ltd. (hereinafter referred to as the ‘Company’), thereby clearly defining the enhancement of customer service to members and the obligations and procedures.

Article 2. Validity and Changes to Terms of Use

The company posts the contents of these terms and conditions on the membership registration page so that ‘members’ can check them in advance.
When the company revises the terms and conditions, it shall specify the effective date and reason for revision and notify the revised terms and conditions along with the current terms and conditions in accordance with the method of paragraph 1 from 7 days prior to the effective date of the revised terms and conditions for a considerable period of time after the effective date, and the revised terms and conditions shall take effect on the effective date.
These terms and conditions apply in principle from the date the ‘member’ agrees to these terms and conditions until the member withdraws membership.

Article 3 Definition of Terms
The definitions of terms used in these Terms and Conditions are as follows:

The ‘TOAPING’ web is an online internet service that allows you to manage reading learning and history, check book information, and engage in post-reading activities based on the LMS (Learning Management System).
‘Service’ refers to a service provided by the company for users to use through various wired and wireless devices (PCs, TVs, and portable terminals, etc.).
“Member” refers to a person who has registered as a member of the company’s service in accordance with the company’s membership registration procedure and can use the reading service.
A ‘social member’ refers to a person who uses the service by agreeing to use the company’s service using an account on a social network or portal site.
‘ID’ is information consisting of a combination of English letters, numbers, and special characters that the member sets and the company approves for the purpose of member identification and service use. It allows login and service use on the four sites managed by the company.
‘Password’ refers to a combination of English letters, numbers, and special characters set by the member to confirm that the member matches the ID given to the member and to protect the member’s privacy.
‘Selected books’ refers to books by grade selected by the Book Selection Committee by year and period.
‘Popular Books’ refers to the top 100 books selected based on member ratings and other information.
‘My Study Room’ is a space where members can check the list of courses available to them and check their course attendance and learning history by entering the classroom.
‘My Reading Activities’ refers to a space where members can check information such as reading quizzes, book reviews, and book ratings.
‘My Goal Allowance’ is a space where you can check the monthly challenge goals you have set, check whether you have achieved them, and exchange the money you have earned for cultural gift certificates.
‘Paid service’ refers to a monthly subscription service that members can use by paying a certain amount of money among the services provided by the company.
‘Monthly subscription service’ is a paid service provided by the company that allows you to study selected books for a specific period of time, such as 3 months or 6 months.
‘Plan’ refers to the package name for the monthly subscription service provided by the company, such as 3 months or 6 months.
'Monthly Subscription Member' refers to a member using the monthly subscription service. The company may differentiate services provided to monthly subscription members and non-monthly subscription members.
‘Payment’ refers to paying a certain amount to the company through a payment method in order to use the paid services provided by the company.
'Cancellation' refers to a member canceling payment for a paid service and discontinuing use of the service. Cancellation is automatic until the book is shipped, and refunds resulting from cancellation are subject to these Terms of Use.
A 'subscription' refers to a ticket that grants access to a company's paid services and can be issued online or offline. Instructions for using a subscription are provided separately on the product's details page.
‘Points’ refers to event-based mileage provided by the company based on the member’s reading activities, etc.
‘Service suspension’ refers to restricting a member’s use of the service in accordance with the company’s terms and conditions.
‘Post’ refers to symbols, characters, text, photos, videos, etc. posted on the service by members while using the company’s service.
‘Operator’ and ‘Operator’ refer to the contractor and person selected by the company for the overall management and smooth operation of the service.
A 'bad member' refers to a member who has been blocked by the administrator for violating the member obligations stipulated in Article 13 of these Terms and Conditions.

Article 4 Conclusion of Service Agreement

The service agreement is concluded when a person wishing to become a TOAPING web member agrees to the terms and conditions, applies for membership, and the company approves the application.
The Company may reject or cancel applications for membership if they fall under any of the following categories.

ㄱ.If you applied using a name other than your real name or someone else's name

ㄴ.If the registration information is false or incomplete

ㄷ.If you apply in violation of any other stipulated matters

The time of establishment of the service agreement is from the time the member completes the registration process and submits the final form.
The company may restrict use of the service to ensure compliance with age and rating requirements in accordance with the Youth Protection Act, etc.

Article 5 Withdrawal of membership and termination of service agreement

Members may request termination of their service agreement at any time by canceling their membership. Cancellation will be processed immediately in accordance with relevant policies. However, for monthly subscription members, cancellation will be processed after processing refunds and other procedures in accordance with these Terms of Use. Furthermore, personal information will be deleted immediately upon cancellation, except as otherwise specified in applicable laws and the Privacy Policy.
If a member requests to withdraw, their posts will not be deleted. Therefore, please delete any posts posted on the bulletin board before withdrawing.
The Company may terminate a member's membership if any of the following applies: a. If the member interferes with another person's use of the Service or steals their information; b. If the member is confirmed to have registered through fraudulent means, such as using another person's information; c. If the member damages the reputation of the Company or a third party or interferes with their business; d. If the member uses the Company's services for purposes other than their normal use or in an improper manner.
If a member violates the terms and conditions of this agreement, the company may register the member as a delinquent member and restrict the member's use of the service in stages, including temporary or permanent suspension.
The company may restrict approval for a certain period of time for re-applications by members who have lost their membership and had their registration cancelled.

Article 6 Service Usage Time

Use of the service is possible immediately after the company approves the use of the service.
The Company may divide the Service into several categories and designate separate availability times for each category. However, in such cases, the Company will provide advance notice of such details.
In principle, the service is provided 24 hours a day, 365 days a year.
The Company may temporarily suspend service provision for reasons such as maintenance, replacement, or failure of computer or other information and communication equipment, communication disruption, or other significant operational reasons. In such cases, the Company will notify members through a notice so they can confirm the details. However, if the Company has unavoidable circumstances that prevent it from providing advance notice, it may provide notice after the fact.
The Company may conduct regular inspections when necessary to provide the Service, and the regular inspection time will be as notified on the service provision screen.

Article 7 Contents and Changes to Services

The services the company provides to its members are as follows: A. Payment and receipt of the TOAPING monthly subscription service fee B. Additional services (notification of guidance, 1:1 inquiries, etc.) Other services requiring identity verification
If there are any changes to the content, method of use, or time of use of the service, the reason for the change, the content of the service to be changed, and the date of provision must be posted on the initial screen of the relevant service prior to the change.

Article 8 Service Fees

The services provided by the company are, in principle, paid. Fees may be discounted or free of charge for purchases of books, such as those paid for by institutions.
If a member who is a minor under the Civil Act uses a paid service, the minor member must obtain the consent of his/her legal representative before making payment.

Article 9 Provision of information and posting of advertisements

The Company may provide members with various information deemed necessary during service use through methods such as notices. With the member's prior consent, the Company may also provide such information via text message, email, or other methods. However, members may opt out of receiving text messages and emails at any time by editing their personal information.
To provide members with better service benefits, the Company may provide service-related information through various methods (e.g., phone calls, text messages, emails, mobile phone text messages, etc.). However, if a member expresses a desire not to receive service benefit information, the Company will exclude that member from receiving such information. The Company will not be held liable for any disadvantages incurred by the member in using the Service as a result.
The Company may display advertisements in connection with the operation of its services. Members agree to the display of advertisements while using the Service and may not arbitrarily delete, defame, or otherwise interfere with posted advertisements.
The Company is not responsible for any loss or damage arising from a member's participation in an advertiser's promotional activity posted on the Service or as a result of a transaction.

Article 10 Suspension of Service Provision

The Company may suspend all or part of the Service in the following cases: a. In cases where maintenance work on service equipment is unavoidable, or b. In cases where normal service use is disrupted due to force majeure, such as a national emergency, power outage, service equipment failure, or service usage overload.
When the Company restricts or suspends the use of the Service pursuant to the provisions of Paragraph 1, it shall notify the member of the reason and period of restriction through a notice.
The Company may suspend all or part of its services only for reasonable operational, legal, or technical reasons. Unless otherwise provided by applicable law, no separate compensation will be provided to members in this case.

Article 11 Protection of Intellectual Property Rights

All copyrights and other intellectual property rights for works created by the company belong to the company.
Members may not commercially use materials posted on the service, including processing or selling information obtained through the service.
Except for content and services permitted by the company, members are prohibited from copying, transmitting, or distributing content outside of this site through simple links or other electronic means, regardless of whether for commercial purposes.
The rights and responsibilities for a post belong to the poster. However, the company reserves the right to publish the post within the service and to process and edit posts created using the service. Members who post such posts are deemed to have consented to this.
Even if a member withdraws, the company's right to post, process, and edit the service will not be revoked unless the post is deleted.

Article 12 Obligations of the Company

The Company shall not engage in any acts prohibited by laws and regulations or these Terms and Conditions or contrary to public morals, and shall endeavor to provide continuous and stable services.
The company will not disclose or distribute members' personal information to third parties without their consent. However, this does not apply in cases where government agencies or other entities require it pursuant to applicable laws and regulations.
The company must have a security system in place to protect members' personal information and follow a personal information processing policy separately established by relevant laws and regulations.
The company is not responsible for any service disruption caused by the member's fault.
The Company must address any member's opinions or complaints regarding the Service if they are deemed legitimate. However, if immediate processing is difficult, the Company will inform the member of the reason and the processing schedule. The Company will also provide updates on the processing process via phone, bulletin board, or other means.
The Company shall compensate for any damages suffered by a member due to violation of the Company's obligations stipulated in these Terms and Conditions.

Article 13 Member Obligations

Members must comply with the provisions of these Terms and Conditions and any matters announced by the Company through user guides or notices, and must not engage in any other acts that interfere with the Company's business.
Members are responsible for all consequences arising from negligence in managing or misusing the ID and password provided to them.
If a member discovers that his/her ID or password has been used illegally, he/she must immediately report it to the company. The member is responsible for all consequences arising from failure to report the matter.
The Company may not engage in any commercial activity using the Service without the Company's prior approval. The Company is not responsible for any consequences arising from any commercial activity conducted by a Member in violation of these Terms and Conditions. Furthermore, Members are liable for any damages incurred by the Company due to such commercial activity.
Members may not use content provided by the company, such as images, audio, and videos, in public places or for commercial purposes.
Members may not transfer or donate their right to use the Service or any other contractual status to another person, or provide it as collateral, without the Company's express consent.
The Company shall not engage in any of the following acts in connection with the use of the Service. A. Stealing another person's ID and password, etc. B. Reproducing information obtained through this service for purposes other than the member's use, or using it for publication or broadcasting, or providing it to a third party, without the company's prior consent C. Posting, distributing to others by e-mail or other means, content that infringes on patents, trademarks, trade secrets, copyrights, or other intellectual property rights. D. Transmitting, posting, distributing to others by e-mail or other means, information, sentences, figures, etc. that are vulgar or obscene and violate public order and morals. E. Transmitting, posting, e-mailing, or otherwise distributing to others any content that is offensive or threatening and may infringe upon the reputation of others. F. Acts that are objectively judged to be connected to a crime. G. Collecting or storing personal information of other users without the company's approval H. Any other act that violates relevant laws and regulations

Article 14 Deletion of posts or contents

The Company may delete, without prior notice, any content posted or registered by a member within the Service if it determines that such content falls under any of the following categories. A. If the content defames or damages the reputation of other members or third parties. B. If the content violates public order and morals. C. If the content is deemed to be linked to criminal activity D. If the content infringes upon the company's copyright, the copyright of a third party, or other rights E. If the posting period or capacity specified by the company is exceeded. F. If obscene material is posted or a link is made to an obscene website.G. In case of a post that does not conform to the nature of the bulletin board H. In case of a post that is judged to violate other related laws

Article 15 Company Security Management
The company takes the necessary measures to ensure the security of users' personal information and prevent it from being lost, stolen, leaked, altered, or damaged. However, personal information voluntarily provided online, such as through email or chat, on bulletin boards, may be collected and used by others. This risk is the sole responsibility of the individual. The company assumes no liability whatsoever for this.

Article 16 Compensation for damages

The Company assumes no liability for any damages suffered by members or users in connection with services provided free of charge, except in cases of intentional criminal acts committed by the Company. However, for paid services, the terms and conditions of paid service apply.
The Company is not responsible for any products or services provided by its affiliates.

Article 17 Disclaimer

The Company is exempt from responsibility for providing services if it is unable to provide services due to natural disasters, war, or other similar force majeure.
The Company is exempt from liability if damages occur due to the suspension or failure to normally provide telecommunication services by the telecommunications service provider.
The company is exempt from liability for damages resulting from unavoidable reasons such as maintenance, replacement, or regular inspection of service equipment.
The company is not responsible for any damages resulting from the user's intent or negligence in using the service.
The Company has no obligation to confirm or represent any opinions or information expressed on the Service, and does not endorse, oppose, or modify opinions expressed by members or third parties. Under no circumstances will the Company be liable for any gains or losses incurred by users based on their reliance on information contained on the Service.
The Company assumes no responsibility for any transactions of goods or money between members or between members and third parties through the Service, and is not responsible for any profits or losses expected by members in connection with the use of the Service.
The Company is not responsible for any loss or damage incurred by members due to the use of the Service or the information obtained through the Service, and is not responsible for the reliability or content of information, data, or facts posted by members on this Service.
The Company does not guarantee the accuracy, completeness, or quality of the content of services provided by subscribers or other related organizations, not services provided by the Company itself. Therefore, the Company is not responsible for any loss or damage suffered by users due to the use of the aforementioned content. Furthermore, the Company is not responsible for compensating users for any psychological harm suffered by users due to other users while using the Service.
If a member violates the provisions of these Terms and Conditions and causes damage to the Company, the member must compensate the Company for all damages incurred and indemnify the Company against such damages.
The Company may impose restrictions on general use, such as the retention period for web pages and bulletin board posts provided through the Service, the maximum size of posts that can be sent and received, and the maximum disk space allocated to members.

Article 18 Dispute Resolution and Jurisdiction

The Company and its members must make all necessary efforts to amicably resolve any disputes that may arise in connection with the Service.
If, despite all efforts, a lawsuit is filed, the court with jurisdiction over the location of the company's headquarters shall have exclusive jurisdiction.

Article 19 Paid services and members using paid services

The paid service will commence upon the company's approval of the member's application for use. However, if the company is unable to initiate the paid service due to technical or other circumstances, the member will be notified in advance.
When a member applies for a paid service, the company notifies the member of the details of the application.
If a member who has received the notification in the preceding paragraph discovers any discrepancies in the information or other information displayed, the member must request correction or modification from the company. The company must process the request accordingly. However, if the member has already paid, the provisions regarding cancellation of paid subscriptions, etc., shall apply.
The Company provides the following paid services, and may add or change the service contents according to the Company's circumstances and other general conditions.
A. Monthly subscription ‘paid service’ subscription and payment: A service that members use by signing up as a monthly subscription member on the TOAPING website and making a payment to use the paid service.
B. Monthly Subscription ‘Paid Service’ Subscription: A service that members use by paying for a subscription (subscription authentication number) to use the paid service.
C. Subscription to ‘Paid Service’ through Agency Sales: This is a method of selling paid services provided by the company through a third party, and the method of using the products sold follows the paid service information provided by the affiliate.

Article 20 Paid Service Use Agreement

A paid service use agreement is established when a member who has agreed to these terms and conditions applies for use of a paid service and the company approves the application (at the point in time when the paid service's "payment complete" or other indication is displayed to the member in the procedure).
Before a member pays for a paid service, the company provides information on the purchase details page to ensure that the member accurately understands the following items and can transact without error or mistake.
The Company may not accept or reserve applications for paid services if any of the reasons specified in these Terms and Conditions [Article 5 Withdrawal of Membership and Termination of Service Agreement] arise.
When applying for paid service use, members must provide information that matches their current facts. Members must select a payment method for the paid service they wish to use and provide the company with accurate payment information required for the selected payment method.
If any of the matters set forth in the preceding paragraph change, the member must notify the company of the change without delay in accordance with the procedures established by the company, and the company must reflect the change without delay.
Members can pay for and use paid services using payment methods designated by the company, and can use paid services through subscriptions issued through the company's shopping mall or various promotions and events.
Points provided to members by the company and held by the member cannot be refunded in cash, and will automatically expire if the member cancels the membership agreement or has his/her membership restricted, or if 30 days have passed since the date of provision.

Article 21 Cancellation/termination of paid service use

Paid services with a monthly subscription (e.g., 3-month or 6-month subscription) can be cancelled through the purchase history section of the member's My Page. If a member cancels a monthly subscription, a refund will be processed according to the company's refund policy, and membership will be unavailable for subsequent subscription periods.
If a member is provided with goods that are different from the displayed or advertised content or from the contracted content, the member may request cancellation and refund within 30 days from the date the member learned or could have learned of the fact.
Members may request cancellation at any time during the subscription period through the purchase history on the member My Page, and the company must promptly process such requests in accordance with the procedures stipulated in relevant laws and regulations.
If a member requests cancellation after the period of use of the goods or services purchased has ended, a refund is not possible.
After confirming a member's request to cancel a paid service, if a refund is due, the company will, in principle, request the payment provider to suspend or cancel the payment within three business days of receiving the member's notice. The refund will be processed using the same payment method used by the member. However, if the company has notified the member in advance and in the cases listed below, refund methods and refund periods may vary by payment method. A. For payment methods that require payment confirmation, such as credit cards, within 3 business days from the date of payment confirmation. B. If a member has benefited from using a paid service or requests cancellation
The Company is not obligated to refund the payment for paid services to members who use paid services without paying for them directly, such as when the member receives the paid service as a gift or acquires it for free.
If a member requests withdrawal from the service and a refund is required, the company will process the refund in accordance with the company's refund policy.
The company's refund policy is as follows:

Based on monthly subscription	When to request a refund	Refund amount (%)
3 months (90 days) / 6 months (180 days)	Before delivery of books	100% full refund
	Within 1/3 of the total subscription period (Counting days from subscription start date)	Book price and 1/3 of the normal tuition fee Refund of the deducted amount
	Within 1/2 of the total subscription period (Counting days from subscription start date)	Book price and 1/2 of the normal tuition fee Refund of the deducted amount
	Half of the total subscription period has elapsed (Counting days from subscription start date)	0% refund
	After subscription period ends	0% refund

※After the book is delivered, refunds are not possible, except for cases of missing pages or damaged copies.
※The refund policy is applied by calculating the number of days taken from the subscription start date during the total subscription period.
※If you have received benefits such as discounts, the number of days taken will be calculated based on the regular tuition fee.

Article 22 Rules other than the terms and conditions
Any matters not specified in these Terms and Conditions shall be governed by the Information and Communications Network Act and related laws and regulations or customary practices.

Supplementary provisions

These Terms are effective as of February 9, 2021.
The revised terms and conditions will be effective from July 1, 2022.